Ano Ang Ibigsabihin Ng Call Center

Ano ang ibigsabihin ng call center

 

Ang call center ay isang companya na tinatawag" business process outsourcing", Ang kanilang layunin makapag bigay ng magandang serbesyo sa mg cliente na naka base sa ibat ibang bansa. meron dalawang paraan sa pakikipag talastasan sa kustomer ito ay tinatawg na inbound at outboun call. Ang inbound team ay yong mga nag hahandle ng mga calls, sila yong nag reresolba ng mga product issues, insurance problems etc. Ang outbound naman ay sila yong tumatawag sa kustomer at na ooffer ng produkto at serbisyo.


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